"The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect."
Lucille from United States
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"Hotel Zermama is located in the most beautiful place on the planet, Zermatt!"
williamsfamily4 from United States
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"We were extremely pleased as they have upgraded us to a suite room."
Hermanto
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Rooms & Accommodations
Hotel Zermama offers 29 rooms including single rooms (12 m²), double rooms (17-27 m²), and suites (34-45 m²). All rooms include free Wi-Fi, smart TVs, and rain showers. Select rooms feature Matterhorn or Mischabel range views from private balconies. The Pool Position Suite includes a private whirlpool and sauna with Matterhorn views. Family rooms accommodate 2-4 people with sofa beds and bathtubs.
Dining at Zermama
Zermama Bistro serves breakfast until 11:30 AM, with buffet options for hotel guests and à la carte for external visitors. The bistro operates from 7:00 AM to 10:00 PM daily, offering coffee, snacks, cocktails, and fondue sets. The sun terrace serves drinks and hosts après-ski events. Private dining and catering services are available for groups.
Location & Access
Located at Matterstrasse 23, the hotel is a 5-minute walk from Zermatt Train Station and 1 minute from the Sunnegga Express cable car. The Mama Mobil provides transfers from the station with advance notice. The property is 550 meters from Zermatt village center and near Hinterdorfstrasse's historic storehouses. Sion Airport is 85 km away.
Services & Facilities
Services include luggage transport via SBB, ski storage, and pet accommodation (25 CHF per day for dogs). The hotel features Puraworka co-working space with printing facilities, meeting rooms for 6-80 people, and an in-house shop. In-room fitness programs with equipment are provided. Ronny, the hotel dog, greets guests at reception.
Activities & Experiences
Guests can paraglide around the Matterhorn, join early bird ski sessions at 7:30 AM, or practice yoga in-house. The area offers skiing connections to Cervinia, hiking trails, and mountain biking. Historic village exploration and après-ski locations are within walking distance. Wine cellar events and shisha on the terrace are available.
“This hotel positions itself as a solid choice for stays in Zermatt, particularly for couples or small families seeking mountain views. Its proximity to the Sunnegga Express puts skiers almost immediately on the slopes, while the co-working space appeals to remote workers looking to blend leisure with productivity. The on-site bistro and optional jacuzzi suites add to the sense of a relaxed, convenient getaway.”
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Large Twin Room Balcony
2 persons
27 m²
2 Single beds
Shower
Coffee machine
room details
Twin Room Balcony Matterhorn View
2 persons
22 m²
2 Single beds
Shower
Coffee machine
room details
Double Room
2 persons
17 m²
2 Single beds
Shower
Coffee machine
room details
Single Room
2 persons
12 m²
1 Single bed
Shower
Coffee machine
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Water sports
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Archery
Sports trainer
Guest Parking
Electric kettle
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Babysitting/Child services
Playpen
Children's menu
Spa & Leisure
Jacuzzi
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hotel Zermama Zermatt, discerning palates will find a delightful array of dining experiences that spotlight American, Austrian, and International cuisines. Embracing modern design and a welcoming atmosphere, the onsite options ensure memorable meals, whether it's breakfast, brunch, high tea, or dinner in good company.
Zer Mama Bistro
American, Austrian, International, European
Ambiance
Modern and inviting, perfect for casual gatherings or festive celebrations with friends and family.
Key Offerings
A selection catering to various dietary preferences, featuring vegan, gluten-free, and dairy-free options. Ideal for group dining with accommodating spaces for 6 to 80 guests.
Reservation
Reservations recommended for larger parties or peak times.
Open for breakfast, brunch, dinner, high tea, and cocktail hour; hours vary.