Hotel Zermama Zermatt – A Favorite for Families in Zermatt
About the Hotel
Rooms & Accommodations
Hotel Zermama offers 29 rooms including single rooms (12 m²), double rooms (17-27 m²), and suites (34-45 m²). All rooms include free Wi-Fi, smart TVs, and rain showers. Select rooms feature Matterhorn or Mischabel range views from private balconies. The Pool Position Suite includes a private whirlpool and sauna with Matterhorn views. Family rooms accommodate 2-4 people with sofa beds and bathtubs.
Dining at Zermama
Zermama Bistro serves breakfast until 11:30 AM, with buffet options for hotel guests and à la carte for external visitors. The bistro operates from 7:00 AM to 10:00 PM daily, offering coffee, snacks, cocktails, and fondue sets. The sun terrace serves drinks and hosts après-ski events. Private dining and catering services are available for groups.
Location & Access
Located at Matterstrasse 23, the hotel is a 5-minute walk from Zermatt Train Station and 1 minute from the Sunnegga Express cable car. The Mama Mobil provides transfers from the station with advance notice. The property is 550 meters from Zermatt village center and near Hinterdorfstrasse's historic storehouses. Sion Airport is 85 km away.
Services & Facilities
Services include luggage transport via SBB, ski storage, and pet accommodation (25 CHF per day for dogs). The hotel features Puraworka co-working space with printing facilities, meeting rooms for 6-80 people, and an in-house shop. In-room fitness programs with equipment are provided. Ronny, the hotel dog, greets guests at reception.
Activities & Experiences
Guests can paraglide around the Matterhorn, join early bird ski sessions at 7:30 AM, or practice yoga in-house. The area offers skiing connections to Cervinia, hiking trails, and mountain biking. Historic village exploration and après-ski locations are within walking distance. Wine cellar events and shisha on the terrace are available.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Water sports
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Golf course
- Archery
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Playpen
- Children's menu
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
