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From736US$ /night
Check-in
13Dec2025Select date
Check-out
14Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Matterstrasse 23, Zermatt, Switzerland, 3920
-
Steps from the Matterhorn Museum
Perfect
9.0
9.6
/10
4.9
4.8
/5

Rooms & Accommodations

Hotel Zermama offers 29 rooms including single rooms (12 m²), double rooms (17-27 m²), and suites (34-45 m²). All rooms include free Wi-Fi, smart TVs, and rain showers. Select rooms feature Matterhorn or Mischabel range views from private balconies. The Pool Position Suite includes a private whirlpool and sauna with Matterhorn views. Family rooms accommodate 2-4 people with sofa beds and bathtubs.

Dining at Zermama

Zermama Bistro serves breakfast until 11:30 AM, with buffet options for hotel guests and à la carte for external visitors. The bistro operates from 7:00 AM to 10:00 PM daily, offering coffee, snacks, cocktails, and fondue sets. The sun terrace serves drinks and hosts après-ski events. Private dining and catering services are available for groups.

Location & Access

Located at Matterstrasse 23, the hotel is a 5-minute walk from Zermatt Train Station and 1 minute from the Sunnegga Express cable car. The Mama Mobil provides transfers from the station with advance notice. The property is 550 meters from Zermatt village center and near Hinterdorfstrasse's historic storehouses. Sion Airport is 85 km away.

Services & Facilities

Services include luggage transport via SBB, ski storage, and pet accommodation (25 CHF per day for dogs). The hotel features Puraworka co-working space with printing facilities, meeting rooms for 6-80 people, and an in-house shop. In-room fitness programs with equipment are provided. Ronny, the hotel dog, greets guests at reception.

Activities & Experiences

Guests can paraglide around the Matterhorn, join early bird ski sessions at 7:30 AM, or practice yoga in-house. The area offers skiing connections to Cervinia, hiking trails, and mountain biking. Historic village exploration and après-ski locations are within walking distance. Wine cellar events and shisha on the terrace are available.

“This hotel positions itself as a solid choice for stays in Zermatt, particularly for couples or small families seeking mountain views. Its proximity to the Sunnegga Express puts skiers almost immediately on the slopes, while the co-working space appeals to remote workers looking to blend leisure with productivity. The on-site bistro and optional jacuzzi suites add to the sense of a relaxed, convenient getaway.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Large Twin Room Balcony
2 persons
27 m² 
2 Single beds
Shower
Coffee machine
Twin Room Balcony Matterhorn View
2 persons
22 m² 
2 Single beds
Shower
Coffee machine
Double Room
2 persons
17 m² 
2 Single beds
Shower
Coffee machine
Single Room
2 persons
12 m² 
1 Single bed
Shower
Coffee machine
Click button to see more rooms
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Water sports
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Archery
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Playpen
  • Children's menu

Spa & Leisure

  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Hotel Zermama Zermatt, discerning palates will find a delightful array of dining experiences that spotlight American, Austrian, and International cuisines. Embracing modern design and a welcoming atmosphere, the onsite options ensure memorable meals, whether it's breakfast, brunch, high tea, or dinner in good company.
Hotel Zermama Zermatt Restaurant photo
Hotel Zermama Zermatt Restaurant photo
Hotel Zermama Zermatt Restaurant photo

Zer Mama Bistro

American, Austrian, International, European
Ambiance
Modern and inviting, perfect for casual gatherings or festive celebrations with friends and family.
Key Offerings
A selection catering to various dietary preferences, featuring vegan, gluten-free, and dairy-free options. Ideal for group dining with accommodating spaces for 6 to 80 guests.
Reservation
Reservations recommended for larger parties or peak times.
Open for breakfast, brunch, dinner, high tea, and cocktail hour; hours vary.

Location

Matterstrasse 23, Zermatt, Switzerland, 3920
Map view
Matterstrasse 23, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
490 m
Cemetery
Mountaineer's Cemetery
490 m
Church
St Peter's English Church
500 m
Bridge
Photopoint Kirchbrucke bridge
420 m
Church
Parish Church of St. Mauritius
530 m
Bahnhofstrasse
Walk of Climb
440 m
Hinterdorfstrasse 25
Hinterdorfstrasse
330 m
Stellisee 3920 Zermatt
Stellisee
530 m
Hohbalmen
450 m
Castor Mountain
450 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
410 m
Murmeli Brunnen
330 m
Triftbachstrasse 7
Bergfuhrerdenkmal
400 m
Denner Partner
430 m
Restaurants
Chalet da Giuseppe
30 m
Vispastrasse 26
Zermama Bistro
0 m
Matterstrasse 23
Fuchs Bistro and Bakery
120 m
Getwingstrasse 24 3920 Zermatt
L'Atelier Grandsire
140 m
Getwingstrasse 20
National Stubli
100 m
Matterstrasse 39 3920 Zermatt
La Barrique
120 m
Vispastrasse 10 Hotel Perren
Restaurant Alpenroyal
430 m
Riedweg 96
Parnass Restaurant
200 m
Vispastrasse 4 Hotel Parnass
Christiania Restaurant
320 m
Wiestistrasse 7
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
6 minutes' walk
Insight into Zermatt's history with exhibits on the Matterhorn and alpine culture. Great for families and history buffs.
Mountaineer's Cemetery
6 minutes' walk
A tribute to those who lost their lives during alpine expeditions, offering historical context and poignancy.
Sunnegga
30 minutes' walk
A scenic mountain paradise lake, ideal for hiking and picnic. The funicular ride is a unique experience in itself.
Gorner Gorge
25 minutes' walk
A stunning natural gorge featuring unique rock formations. Access via trails with impressive viewpoints.
Hiking
25 minutes' walk to Gorner Gorge
Well-marked trails from the hotel lead to various scenic spots. Ideal for families and adventurers.
Forest Fun-Park Zermatt
17 minutes' walk
An adventure park featuring zip lines and climbing. Perfect for thrill-seekers and families with older children.
Spa Retreats
10-15 minutes' walk
Relaxing spa options available nearby. Perfect for unwinding after a day of exploring.
Chalet da Giuseppe
1 minute' walk
Cozy atmosphere with Italian dishes. Signature pizza and fresh pasta. Reservations recommended for dinner.
Zermama Bistro
1 minute' walk
Casual dining with Swiss specialties. Fondue is a highlight. The local ambiance appeals to both couples and families.
Fuchs Bistro and Bakery
2 minutes' walk
Charming bakery offering delicious pastries and light meals. A great spot for breakfast or afternoon coffee.
Café Zermatt
6 minutes' walk
Ideal spot for evening drinks with local live music events. A friendly vibe perfect for relaxing after exploring.
Zermatt Cinema
10 minutes' walk
A local cinema offering a mix of new releases and classic films. Family-friendly screenings available.
Tips on navigating the city
City Centre
Zermatt4 min  ·  300 m
Airports
Sion Airport (SIR)125 min  ·  82.7 km
Agno Airport (LUG)301 min  ·  200.6 km
Train
Zermatt railway station5 min  ·  400 m
Train2 min  ·  100 m
Bus
Bus stop18 min  ·  11.7 km
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch, Portuguese
Number of floors:
4
Number of rooms:
27
Former name
Admiral
FAQs
About Hotel Zermama Zermatt
How far is Hotel Zermama Zermatt from Zermatt Train Station?
The hotel is just a 5-minute walk from Zermatt Train Station.
What is the distance from Hotel Zermama Zermatt to the Matterhorn?
The Matterhorn is approximately 25 minutes' walk from the hotel.
What are the check-in and check-out times at Hotel Zermama Zermatt?
Check-in is at 15:00 and check-out is at 11:00.
Is there a restaurant on-site at Hotel Zermama Zermatt?
Yes, the hotel features an on-site restaurant serving Austrian cuisine.
What room amenities does Hotel Zermama Zermatt provide?
Rooms include an LCD TV, a mini-fridge-bar, coffee/tea making facilities, and a private bathroom.
What wellness facilities are available at Hotel Zermama Zermatt?
The property offers a private whirlpool with a view and access to a sauna.
Are there any skiing facilities available at Hotel Zermama Zermatt?
Yes, ski equipment hire, ski storage, and ski pass vendor services are offered.
What languages do staff speak at Hotel Zermama Zermatt?
The staff at the hotel speak multiple languages, including English and German.
What nearby attractions can be found close to Hotel Zermama Zermatt?
Nearby attractions include Zermatt's charming old town, Matterhorn Glacier Paradise, and Cervinia ski resort in Italy.
How far is Hotel Zermama Zermatt from Sion Airport?
The hotel is located 85 km from Sion Airport.
Does Hotel Zermama Zermatt provide co-working facilities?
Yes, the hotel features a co-working space called PuraWorka for digital nomads.

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